Arrival: If you are over 15 minutes late to your Discovery, you will have to reschedule your session for a later date and pay the rescheduling fee.

Transfers:

• If you would like to transfer your registration to another class date, a request must be made in writing to contact@mnglassart.org at least 14 days prior to the scheduled activity to avoid transfer/rescheduling fees.

• Class transfers are not guaranteed and are dependent on enrollment availability of the class you seek to transfer into.

• In the case that your request cannot be accommodated, the above stated refund policy will apply.

• If we are able to accommodate your request, a transfer fee will incur.

Rescheduling: Group experiences may reschedule 25 or more days in advance of the event without penalty. Group experiences are charged a $50.00 administrative fee for any reservation cancellation made less than 14 days prior to the scheduled activity. Email contact@mnglassart.org with your request.

Refunds: Deposits, administrative fees, and consultation fees are nonrefundable.

Make-up Policy:

• Make-up sessions are only feasible for certain classes and upon instructor’s availability.

• No more than 1 make-up session is permitted per course.

• Each make-up session is $80. This fee includes materials, 1 hour of studio rental, and 1 hour of private instruction. The fee applies for all make-up sessions in order to cover our costs.

• Make-up session can be scheduled no later than the week following the missed class.

• Make-up session is to be arranged between student and instructor and approved by the Program Coordinator.

Student Rental Rates:

Students in Hot Shop based classes are eligible to rent the studio at a discounted rate during the weeks that classes are in session and 1 week following that last day of class, with the exception of GB1, in which students are not eligible to rent the studio until completion of the second week of class. All new renters are required to sign the Studio Usage Agreement and follow all policies outlined in the Studio Usage Policy handbook.

Inclement Weather Policy: In the event Foci MCGA is closed due to inclement weather, students will be notified at the phone number they provided when booking services. If the phone call is not answered a message will be left and an email will be sent. In most cases, class time will be made up at the end of the session by extending class length by one week. More information on our Inclement Weather Policy can be found at https://www.mnglassart.org/about/terms-and-conditions

Expectations:

• Students are expected to come to every class prepared with proper attire. PPE is provided.

• Missing a class will result in missing important information and put the student at a disadvantage. No refunds will be provided. (See make-up policy)

• Students are expected to be courteous and respectful to each other, other renters, to staff, and to equipment and tools.

• Students must abide by the policies and procedures as outlined in Foci MCGA’s Studio Rental Policies. Failure to comply with the policies and procedures may result in the removal from the course and forfeiture of payment associated with the course. This is at the discretion of the Executive Director. 

Safety Requirements

• Eye protection: Safety glasses or prescription glasses are required at all times. Safety glasses and prescription glasses should be impact and scratch resistant. Foci MCGA will provide safety glasses, but you are welcome to bring your own.

• Respiratory: N95 Particulate Masks or fitted Respirator with particulate filters P100 are generally recommended for glass grinding. Silica (glass) powder is a hazardous material.

• Attire: Must wear closed-toed shoes that cover the whole foot. Please wear comfortable cotton clothing that can get dirty. Aprons/smocks encouraged.

• Glassblowing Requirements: Clothing higher in cotton is suggested - avoid synthetic materials. Shorts should cover the thigh when sitting for burn protection.

• Cold Shop Requirements: Loose jewelry, drawstrings, and/or earbuds should be removed or tucked in prior to working. Ear protection required when working in the Cold Shop. Must tie back long hair at all times. Rubberized shoes recommended for working in the Cold Shop. Respiratory protection is advised.

• Mold Room Requirements: Respiratory protection required when mixing plaster/silica.

Registration Deposits: Deposits for Visiting Artist Classes are non-refundable and holds your space in the class. 50% of the class must be paid 30 days prior to the start of the class. The remaining balance is due 14 days prior to the start of class.